When I first started using Mozy last October, I truly enjoyed the service and having a backup service where you just “Set it and Forget it” . However about 4 months ago, I have begun to experience issues backing up my data and have not been able to back-up my data ever since. I contacted Mozy support however, they were unable to help me and told me to do the same thing everytime: uninstall, reboot and re-install. I also realized that Mozy for the Mac, although it is a paid service for unlimited data for $5 per month per computer, the Mac version is still in BETA! I do not want to pay $5 per month for a beta program.
After four months of much wasted time and trying in vain to make Mozy work, I decided that it was time for me to begin to search for a replacement. The first alternative that I looked at was the very popular Carbonite. It provided the unlimited storage that I want however, it did not let me backup data off external hard drives, which for me is necessary because I keep all my video editing files and other very important data on external hard drives and I need to keep that data safe. After some more searching, I found Backblaze. Backblaze, like Mozy, has unlimited storage for $5 per month per computer and allows me to backup my external hard drives.
Don’t get me wrong, when Mozy worked, I loved using it and liked having peace of mind knowing that my data was safe. however, I don’t want to continue wasting time trying to fix a beta product that definitely has its share of bugs. I still like what Mozy is doing and if they repair their issues, I woulod consider going back to them. However, I am very happy with Backblaze and hope it does not have all the problems Mozy has.